Frequently Asked Questions

Collage of movers
Get a Free Quote

Can movers store your stuff?

Most moving companies will offer you the option of storing your stuff when you are in the middle of a move or need some temporary space for your belongings. Unfortunately, the capacities at Riverside Pro Movers are currently full, but there are a lot of great local storage options for you to choose from.

Can movers pack for you?

Yes, Riverside Pro Movers does offer professional packing options during which our movers will bring everything they need to provide you with an impeccable service. This means that you won’t have to worry about packing supplies or moving equipment, as everything will be handled by our movers on your behalf on packing day.

Are movers usually late?

When you hire Riverside Pro Movers to tackle your relocation on your end, we will make sure that our movers always arrive on time and deliver your belongings where they need to be in a timely manner. We will provide you with a guaranteed time of arrival, and you can be 100% sure that we will be there on time, every single time.

Can movers take apart furniture?

As we want to provide your belongings with the best possible care and complete your move in a timely manner, our movers will bring the needed tools and equipment that will be needed to disassemble and reassemble your belongings at both locations.

Can movers move one piece of furniture?

Most moving companies will help you move a single item, but most items have a minimum charge no matter how long your move lasts. This also applies when moving with Riverside Pro Movers. However, it is best to always double check this piece of information with your moving company beforehand.

Why hire piano movers?

Riverside Pro Movers does move only upright pianos. As pianos are expensive and extremely tricky to move, especially with stairs involved, it might be best to hire piano movers to take good care of your grand piano, baby grand piano etc. and provide you with a smooth service during which you won’t have to worry about its safety.

Are movers responsible for damage?

It is extremely vital to hire a moving company that is licensed and insured so they will compensate for the damage that may occur on the day of your move. Riverside Pro Movers has trained, careful movers that will always put the safety of your belongings first, but if there is some damage on the day of your move, we will always handle it as a team and in the most professional manner.

Why use professional movers?

When moving on your own, you’re bound to experience stress and feel overwhelmed as moving by yourself can require a lot of effort, skill and time to complete it properly. However, when you decide to move with professional movers, you can rest easy as they will make sure that every phase of your relocation is handled expertly on your behalf.

Are movers more expensive on weekends?

Most moving companies do offer higher rates during the weekends and lower ones during weekdays as they want to fill in the blank spaces in their schedule. When you give your movers a call, ask them about the difference in their pricing as you could be saving money on your move by possibly shifting your moving date around.

Are movers supposed to be tipped?

As a licensed and insured moving company, we do not require tips nor do we include them in our moving rates. However, if you find the moving service you have received from our movers satisfactory, and if they have completed their job in a manner you are fully content with, you can always choose to tip them if and as much as you would like as a nice gesture.